FREQUENTLY ASKED QUESTIONS
Find quick answers to common storage questions to help make your experience simple and hassle-free. Contact us with any additional inquiries.
Where is Orleans Self Storage located?
Orleans Self Storage is located at 14326 W County House Rd, Albion, NY 14411, conveniently positioned for customers in Albion, Brockport, Medina, Batavia, and surrounding areas.
What are the office hours?
Our office hours are by appointment, allowing you to get personalized assistance when you need it.
What are the access hours?
We offer 24-hour access, so you can visit your storage unit anytime.
Am I required to store long-term?
No. We offer flexible month-to-month rentals with no long-term commitment required.
What am I not allowed to store?
Hazardous materials, flammable items, illegal goods, perishable food, and live animals are not permitted in storage units.
What unit size do I need?
Unit size depends on what you plan to store. Check our online size guide, or our team can help recommend the right space based on your belongings and storage goals.
How do I pay my storage bill?
How do I rent a unit?
What documentation do I need to rent a unit?
A valid government-issued photo ID is required to complete your rental.
What storage options do you offer?
We offer clean, new units with convenient ground-floor access, designed for easy loading and unloading.
What security features do you offer?
Our facility features a great location and dependable storage environment, giving customers peace of mind while storing their belongings.